In my latest blog post I explore the idea of reframing customer problems. Leading to better validation and generating solutions that impact.
Does IT get in the way of you serving your customers?
Serving your customers is at the core of your digital strategy. Including enabling tech champions in the business that collaborate with IT.
Does your digital strategy consider what customers want?
The pandemic accelerated everyone’s digital transformation plans. It highlighted that what customers want is that you can adapt quickly to whatever happens. Customers expected you to be able to service them online and at home.
Is that back-to-school feeling a prompt for an objectives review?
Does this time of year encourage you to do an objectives review. Do you use that back-to-school feeling to launch you forward?
What does business expansion signal for you?
What comes to mind when you think of the phrase business expansion. New markets? Hiring employees? New products? Increased revenue? There is no right answer. It might signal where you want to start.
How do you qualify someone is an ideal customer?
Can you recognize your ideal customer when you see them? Do you go beyond just the problem they have in order to qualify them as ideal? What else do you consider?
