Your digital change initiatives achieve better business outcomes when they are based on a total experience strategy, rather than a siloed approach.
How to measure success of your digital initiative
The best approach to measure success of a digital initiative factors in the specific goals and objectives of the project. And likely is something you measure over time to see the full benefits.
Why assessing digital maturity strengthens strategy
A reflection on where your business sits on the digital maturity scale let’s you see where you are and importantly, where you want to be in the not-so-distant future.
A digital review steers your transformation strategy
A digital review is key to realizing your transformation strategy. And not just at the start of the year. It steers business performance.
Thank you for reading my newsletter in 2022!
I want to express my gratitude to you for being on my list and reading my newsletter in 2022. I hope it’s been a great customer experience for you! And that you found value in it.
Is your digital strategy serving your business well?
In my latest blog post, I discuss symptoms you might experience if your current digital strategy isn’t serving your business well.