Cultivating hope empowers you to be a more effective leader, when leading business change in a world of uncertainty and an unknown future.
A new shoe metaphor for CX readiness to scale!
Nothing like a new shoe metaphor for CX readiness to scale! Often our CX change initiatives need a slow breaking in to roll them out well.
Feedback is the key to growth at Toastmasters
One of the key benefits at Toastmasters is that another member evaluates your speech. Providing actionable feedback that helps you to grow.
Do all early adopters turn into advocates?
I asked ChatGPT if early adopters are advocates. It said no, but meant maybe. It depends on the overall experience they have with your product or service.
Which is key? Customer journey maps, marketing funnels or sales pipelines.
Focus first on the customer journey map, and then let it inform how you refine your marketing funnel and sales pipeline.
Is your Tech purchase selection future proof so it scales with you?
Considering both the pains and gains of the future as well as the challenges of today, helps us make better Tech purchase solutions.