In my latest blog post I outline how to hold a consent discussion workshop with your team to find solutions to their objections to change.
Do you take action on retrospective action items?
To be effective we need to not only capture action items in our retrospective reviews, but to put in place a way to take action To get them off the page and into reality!
Cultivating hope empowers you as a business leader
Cultivating hope empowers you to be a more effective leader, when leading business change in a world of uncertainty and an unknown future.
A new shoe metaphor for CX readiness to scale!
Nothing like a new shoe metaphor for CX readiness to scale! Often our CX change initiatives need a slow breaking in to roll them out well.
Feedback is the key to growth at Toastmasters
One of the key benefits at Toastmasters is that another member evaluates your speech. Providing actionable feedback that helps you to grow.
Do all early adopters turn into advocates?
I asked ChatGPT if early adopters are advocates. It said no, but meant maybe. It depends on the overall experience they have with your product or service.
