This morning I flicked on CNN over breakfast I heard political advisor John Avlon say that Trump too often uses as strategies behaviours that Distract, Deflect or Discredit. Anchor John Berman added to this list – Divide. For me, business leadership is best served donig the opposite – Explain, Direct, Honour and Connect.
Why I prefer turning points over breakthroughs
The invention of the printing press in the 1600s and the internet in our times were both turning points in history where the written word became more accessible to wider audiences. They weren’t time in place breakthroughs. They had a cascading impact. This is why I prefer to create turning points over breakthroughs.
Is your company culture live or words posted on a wall?
In honesty, even though they might not want to admit it, there are often gaps in organizations between best intentions and execution. So how do companies make sure that the actual day-to-day culture aligns with it’s values. How do they fill any recognizable gaps.
Be careful what you measure….
Using a data-driven approach is key to achieving our business objectives. We just need to take the time to make sure we understand our goals and what metrics can help drive them. There are plenty of real world examples where the objectives haven’t been achieved while side effect outcomes are experienced. So we have to make sure our data-driven approach is robust. It will help us to move in the right direction.
So what is a Metric anyway? And why does it matter to Sales?
We are probably the most tracked and measured people that ever walked the planet. And if you listen to the internet-of-things people, it’s actually only going to explode from here on it. Yet, awash in a sea of data are we really tuned into what this does for us. Now don’t get me wrong. I’m […]
Only the people who love us tell us when there’s food on our faces
Outside of your circle of long standing customers it can sometimes be really hard to get solid actionable feedback that can help improve our businesses. Yet, one of the best ways to get quick wins in business is to be able to quickly and proactively respond to constructive feedback before it turns into an escalation that also needs damage repair. It’s also important to not fall into the trap of only listening to the squeaky wheel.
