Millennials are adults in the workforce, even if at times they are sometimes tentative about stepping into their own power. The rest of us, who have been here longer, should remember the old management adage that if you treat your team as if they are children, they will act like children.
Is your company culture live or words posted on a wall?
In honesty, even though they might not want to admit it, there are often gaps in organizations between best intentions and execution. So how do companies make sure that the actual day-to-day culture aligns with it’s values. How do they fill any recognizable gaps.
Only the people who love us tell us when there’s food on our faces
Outside of your circle of long standing customers it can sometimes be really hard to get solid actionable feedback that can help improve our businesses. Yet, one of the best ways to get quick wins in business is to be able to quickly and proactively respond to constructive feedback before it turns into an escalation that also needs damage repair. It’s also important to not fall into the trap of only listening to the squeaky wheel.
To be Sustainable, Not-for-Profits need to be for-Growth
And most importantly, for a not-for-profits, striving to make a surplus means that it has more money to invest back into and expand on its mission. This is a drive, not for profit, but for sustainable growth as well as to protect their mission by remaining a going concern.
Balancing risk when making decisions from business intelligence trends
I want us to be aware of this natural inclination to look for trends whether they are there or not, when we seek out business insights from our business data. And then use this as a warning to cross-check our conclusions or allow for a margin of error.
Delighting the Customer should always be the higher goal between corporate Silos
Problems occur in the gaps between people. Often issues occur between individual people, teams and silos, companies and customers because of miss understood lines of responsibility and unmet expectations. How often have we all heard the expression that a problem arose because “things fell through the cracks” He then went on to explain that the ideal solution to these problems is not reorganization or rewriting of agreements, but in finding the higher goal that the separate sides would benefit from, and forge a joint resolve to accomplish that goal.
