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Technology

SMB challenges on the technology frontier

April 30, 2021 by Lori O'Grady Filed Under: Technology Stack

SMB

A big challenge for small-to-medium business is how to leverage advances in technology in cost effective ways. Understanding what tech can do for you, and then trying to find a way that you can do it with the tools you have that fit into your budget.

Tagged With: Innovation, low-code, MarTech, SMB, Technology

Owning your customer data in a cookieless future

February 24, 2021 by Lori O'Grady Filed Under: Also Published On..., Technology Stack

cookieless

A cookieless future is still in the future? Will you be ready when third-party advertisers can’t target and track as well? Can you change your perspectives of how we handle our customer data and privacy?

Tagged With: Campaigns, Customer Persona, Digital Touchpoints, Marketing Strategies, On Medium, Technology

Do you delegate your business habits to technology?

October 29, 2020 by Lori O'Grady Filed Under: Technology Stack

business habits

Do you delegate your habits of business to technology? Or is your use of technology a bad habit? When you can answer what job your business habits do for you, and then delegate that habit to technology, then you really become technology’s master.

Tagged With: Business Operations, Productivity, Technology, Tools

Why one dashboard tool to rule them all fails

August 28, 2020 by Lori O'Grady Filed Under: Dashboards and Reports

dashboard tool

The minute we pick one dashboard tool to rule them all, a new need for data would arise. Our data management is something that needs to evolve as our business evolves. Rather than look to one tool to rule them all, we need to look at consolidating rules to govern our data use.

Tagged With: Business Insights, CMO, Marketing Strategies, Metrics, Technology

Can tackling data silos help to solve people silo issues?

July 15, 2020 by Lori O'Grady Filed Under: Measurement

data silo

Data silos can happen in a company for many legitimate reasons. It can also be a symptom of a bigger problem – people silos. Tackling one can help to get at the root of the other.

Tagged With: Analytics, Business Change, Business Operations, Culture, Technology

How to Address Handling Risks on Projects

July 26, 2013 by Lori O'Grady Filed Under: Business Alignment

Three of the fundamental project governance knowledge areas in the PMI PMBOK are risk management, issue management, and change management. To me they are very much related. A Risk is something that might happen that will have an impact on the planned project. An issue is something that has happened and is negatively impacting the project, essentially a Risk with probability 100%. A Change is an adjustment to the planned project to address the Risk or Issue.

Tagged With: Indexed, Leadership, Project Management, Technology

Fail Fast, Learn Faster

June 26, 2013 by Lori O'Grady Filed Under: Business Alignment

This week’s post focuses on the closing comment of Chris O’Neil, MD of Goggle Canada, during a panel discussion on Innovation at Salesforce Company Tour: “Innovation is about getting people to learn quickly. That’s what fail fast is all about.” Thoughts on how innovative executives can foster a learn fast approach in their companies.

Tagged With: Engagement, Innovation, Lean Startup, Technology

Publish, Search, Fulfill, Converse – Apps for the Customer Centric Enterprise

May 22, 2013 by Lori O'Grady Filed Under: The Customer is Everything

A report on the keynote conversation with JP Rangaswami, Chief Scientist @ Salesforce.com, at Mesh 13 in Toronto.

Tagged With: Engagement, Heroes, Innovation, Leadership, no-index, Salesforce.com, Social, Technology

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